“Being an independently owned nursing facility, and as a long-time customer of a national pharmacy provider, we always felt like we were lost in numbers. Last fall, we decided to make a change to a local based, independent pharmacy, Ross Drug. Our transition was absolutely seamless. They have truly been a partner in helping find solutions to our challenges and became part of our care team.

 

The pharmacy provides us with the highest level of customer service, they communicate with us on a routine basis to resolve any issues. We are in constant communication with the pharmacy leadership team, including the owner, Mark Ross, who truly cares about the level of service we are receiving. The service and attention we receive is beyond our expectations and their commitment to my residents is exceptional. We are thrilled to be a part of the Ross Family”